- The client’s investment details (the investment must already be set up).
- Names of the funds you wish to switch out of and into.
Watch time: 3 minutes
Watch time: 3 minutes
1. Search for the relevant client. You can do this from the homepage.
2. Click on the 'Switch' button at the top of the client’s dashboard.
3. On the ‘Client switch/redirect’ screen, complete the questions relating to the advice that’s been given.
4. Locate the assets you'd like to switch out of, using the search facility.
5. The screen that follows will show details of the selected accounts. Select which accounts you'd like the switch/redirect to apply to.
6. Select the new assets to switch into. You can choose to switch into model portfolios, funds or exchange traded instruments.
7. The next screen allows you to review the information you have entered and view supporting documentation.
8. You can view the instruction details within the ‘Activities’ tab from the client’s account dashboard.
If you switch between share classes of the same asset it will show as a disposal in the CGT tool and on the CGT Report and cannot be corrected. We will be looking to deliver share class conversion functionality in future.
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