Quilter acts as an agent of the HM Revenue and Customs (HMRC) and collects tax from your clients’ withdrawals in accordance with HMRC instructions. HMRC tells us what tax code to use but they will not discuss your clients’ personal tax liability with us. If your clients have any issues or queries regarding their tax payments, they will need to contact HMRC directly.
We have created a document to help your client understand the possible tax due on their pension withdrawal(s), how the tax is taken, and where they can check that the tax is correct.