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Physical and mental health

Sometimes our bodies are suffering, and sometimes our minds are.

We understand that ill health in any form can make dealing with your finances challenging.

If you need to contact us about anything we need you to know that this is your call, and we are here to help get you the clarity you need.

We understand that sometimes we are talking to someone who is stressed, anxious or in pain, and we’re on your side.

Anxiety, stress, mood state, reduced physical capacity (whether from a heavy cold, a progressive illness or anything in between) and countless other factors can affect your ability to focus on a conversation with us – we are always happy for you to set the pace, and we would much rather you ask us to repeat or clarify something than leave you feeling uncertain.

When you need us call 0808 171 2626 between 8.30 and 5.30 on any weekday and we will be happy to help you.

If you are finding life hard going, and you haven’t already, it may be worth looking into finding some support:

How to seek help for a mental health problem - Mind

Mind Infoline

NHS – Mental health:

NHS – Physical health:

Looking for something more specific?

We’re here to help. So, if you can’t find what you’re looking for, please get in touch and we'll do our very best to help you.

Contact us